FAQ2020-04-02T12:37:27+00:00

FAQ

General Questions

Where are you located?2020-04-02T12:32:52+00:00

We’re located at 4696 Davis Road, Lake Worth, FL 33461, on the school campus of Somerset Academy JFK Charter School.

Click here for directions. 

When I can sign up for lessons?2020-04-02T15:43:34+00:00

We offer lessons year round, call us today to set up a free tour and evaluation or you click here to register your child.

Is your pool heated?2020-04-02T12:32:37+00:00

Yes, our pool is heated so all swimmers are comfortable year round.

Are your coaches certified?2020-04-02T12:32:15+00:00

All of our instructors are certified through The American Red Cross in CPR, Lifeguarding and First-aid. We pride ourselves on only hiring the best to teach your child.  Our certified coaches use a hands-on approach to help students find their greatest potential.  Every background checked, rigorously trained coach is able to adjust and implement our progressive curriculum for your individual.

How much are swim lessons?2020-04-02T15:45:11+00:00

For pricing information please contact us 561-307-1003, or contact us here

Absences And Makeup Lessons

Do you offer make up lessons?2020-04-02T15:43:56+00:00

Yes, with proper notice of cancellation, makeup lessons are scheduled with our office in person, via phone call or text.

What if it’s raining?2020-04-02T12:30:40+00:00

For inclement weather related cancellations, please try to wait until 30 minutes before your lesson before contacting the office for a weather update. If there is thunder and lightning, the lessons will be cancelled for at least thirty minutes following lightening detected within 10 miles. IF the weather improves, lessons will continue on a regular schedule. Quite often, the weather is different at the pool that it is at your home. Do not assume lessons are cancelled. We will text and/or email you as we cancel classes.

Lessons & Classes

How I do cancel a class?2020-04-02T15:42:44+00:00

In order to receive a makeup for your cancellation please call us at 561-307-1003, text us at 561-475-1840 or email us at info@swimacademypbc.com by 8:30 a.m. the morning of your class.

How do I change the day and time of my lesson?2020-04-02T15:44:25+00:00

Our sessions are booked every 5 weeks. We will confirm your date and time and you are welcome to make a switch at that time. 

How many kids are in a class?2020-04-02T15:47:46+00:00

Our private classes are one on one, with the semi private having 2 students. Our snappers class has 3 students and our upper level group classes have 5-6 students, with our team level classes having up to 12.

Can I special request an instructor?2020-04-02T12:38:09+00:00

We do our best to accommodate specific instructor requests. However, specific requests for instructors are not guaranteed.

How do I know if my child should move to the next level?2020-04-02T12:31:59+00:00

Every student learns skills at different rates. You should never look at another student and wonder why your child isn’t learning at the same pace. Swimming is a skill that takes time, patience and plenty of practice. Therefore, students will be tested for their step up and rewards that signify they have mastered the skills associated with a particular class level when their instructors believe they are ready.

What should I bring to the lesson?2020-04-02T15:48:18+00:00

All students must wear appropriate swimwear.  It is mandatory that all non-toilet trained swimmers, regardless of age, wear a swim diaper. Children who are under age 4, newly potty-trained or not potty-trained must also wear a permanent swim diaper. A permanent swim diaper is a washable, reusable diaper that has elastic at the waist and the legs. Bowel movements in the pool can be a health hazard and may force us to cancel classes. Do not substitute: plastic training pants or regular diapers of any kind. We have Swim Academy Fini Diapers here for $19.99.

While it is not required, we highly recommend that little girls wear one-piece swimsuits and as they attain the level where flip turns are required in the pool, boys may feel more comfortable wearing mid-length jammers.

Any student that has hair long enough to get in their eyes, face or mouth is required to pull hair back and secure or wear a swim cap. This enhances the comfort of our swimmers.

Googles may be worn by children who have completed and /or tested out of our learn to swim program and are furthering in their stroke development classes.

Your swimmer will also want a towel and water to rehydrate after class.